Troy D. McLaughlin

Assistant Manager System Safety Manager @The Port Authority of New York & New Jersey

NJ, US

As the Assistant Manager/System Safety Manager for AirTrain Operations, you will play a critical role in overseeing the control center, contractors, and vendors for a service transporting over 12 million passengers annually. This role requires comprehensive management of safety operations, rapid incident response, and continuous process improvement to ensure safe and efficient transportation. Lead system safety programs and act as the primary contact for AirTrain operations. Serve as deputy for the $38 million contract (annual), ensuring contract adherence, budget compliance, and operational efficiency. Drive improvements in safety protocols through the Safety Management System (SMS), enhancing audit and compliance measures. Chair the AirTrain Safety and Security Committee, expediting the resolution of corrective action plans for incident investigations. Spearhead vendor management and selection, contributing to infrastructure resilience amid challenges like extreme weather. Enhance the passenger experience by implementing new customer service strategies and managing the command center\'s communication flow.

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