Trish Carlin

WORK HISTORY

EDUCATION

SKILLS

ABOUT TRISH CARLIN

I am a customer-focused leader with over twenty years of experience developing digital strategy and capabilities across product management, UX/UI design, and marketing in leading marketplaces across retail, telecommunications, and service organizations. I am dedicated to understanding and driving meaningful change that enhances the customer experience, fosters engagement, and supports company objectives.I aim to inspire teams to reach priorities and flourish. SKILLS OVERVIEW• Strategic Planning: Strong commercial experience developing, leading and implementing digital strategy and holistic roadmaps that align with business growth objectives.• Customer Focus: I’m passionate about understanding customer pain points and keeping them at the heart of product development. • Results Driven: Track record growing consumer engagement and strategic business outcomes. Proven skills identifying new opportunities and recognising market and consumer pivot points. • Leadership: A supportive and collaborative leader who aims to create a positive work environment to a shared vision. I have directly and indirectly led and grown Product, UX/UI Design, Research, Analytics, Development and Digital Marketing teams. • Digital Marketing: Proven experience conceptualising and implementing campaigns that connect client journeys across acquisition, paid and owned marketing including SEM, SEO, display, social, content marketing, email automation, re-targeting, lead nurturing.