Tresa Howington
Director of Customer Service @Under Armour
Baltimore, MD, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Director of Customer Service @Under Armour
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EDUCATION
N/A
Nebraska Wesleyan University
B.S., Communications, Psychology
N/A
The Johns Hopkins University - Carey Business School
M.B.A., Business Administration, Marketing
SKILLS
Operations ManagementProject ManagementCustomer ExperienceCommunicationsProcess ImprovementStrategic PlanningCall CenterCustomer ServiceSalesVendor ManagementChange LeadershipQuality AssuranceWorkforce ManagementComplianceTalent ManagementTeam BuildingProblem SolvingPerformance ManagementCoachingProgram ManagementBudgetingCustomer SatisfactionCross-Functional Team LeadershipBankingCustomer RelationsClient ServicesBusiness StrategyOperational ExcellenceChange ManagementCommunicationCall CentersLeadershipBusiness AnalysisStrategyProject PlanningManagementExecutive ManagementCrmTrainingTeam Leadership
ABOUT TRESA HOWINGTON
Customer-centric leader, driven by passion to improve customer experience, develop…
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