Tré Marsalis Benton

Assistant Store Manager Acting Store Manger @L'AGENCE

Houston, TX, US

Led daily operations of all retail functions in the boutique while maintaining a high-performance team, delivering an exceptional customer experience that exceeded opening predictions.Focused on driving consistent sales growth, fostering customer loyalty, and maintaining a positive, collaborative store culture aligned with L\'Agence\'s core values.Motivated and inspired a team of sales associates by providing ongoing mentorship, training, and performance feedback to achieve and exceed sales targets. While also building a strong team culture, fostering collaboration and accountability.Delivered an exceptional customer experience by adhering to company Customer Experience Standards, leading by example, and cultivating long-term customer loyalty through personalized service.Developed a loyal client base through proactive clienteling efforts, building relationships and leveraging networking strategies to attract new clients, both in-store and through out-of-store events.Demonstrated a proactive approach in identifying and implementing growth opportunities in market.Maintained expertise in brands product offerings, participated in regular training sessions, and stayed current on industry trends, ensuring staff were well-informed and equipped to represent the brand to the highest standard.Collaborated with corporate partners to create a strategic roadmap for store operations, aligning business plans with growth objectives and optimizing team performance.

Art Institute of Houston

Bachelor's of Sciences, Fashion Retail Management