Trang Huynh-Fly
Director, Training and Personnel Development @Expeditors
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WORK HISTORY
Director, Training and Personnel Development @Expeditors
Created coaching program scaled to entire organization (18K), with goal of developing coaching skills and shifting to a culture of coaching and learning change management behaviors •Analyzed and build program from scratch to onboard frontline managers more quickly, gained executive support, creating seven unique programs to roll out internationally to fill skill gap •Developed and got buy-in for a new approach and strategy to educate sales teams, resulting in an organizational shift in product knowledge delivery with two new programs •Increased team engagement score by 10% since 2017, and average tenure by 2 years •Influenced L&D team to adopt new instructional design skills to keep current, gaining a stronger sense of partnership with their team and better design
EDUCATION
Seattle University
Leadership Executive MBA, Business
Seattle University
Bachelor's degree, International Business
ABOUT TRANG HUYNH-FLY
Value driven, strategic global leader who has created processes, designed training…
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