Tracy Houston

Delivery Manager @The Guardian

Philadelphia, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Delivery Manager @The Guardian

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New York, NY, US

EDUCATION

1997 — 1998

Computer Learning Center Inc

Network Engineering Technology and Administration

1992 — 1997

Temple University

BA, English

SKILLS

Help Desk SupportCustomer ServiceSlaDatabase AdministrationVendor ManagementWorkshop FacilitationWindowsMs ProjectTechnical SupportProgram ManagementNetworkingData MigrationSoftware DocumentationManagementContent ManagementSystem AdministrationTroubleshootingActive DirectoryRequirements Analysis

ABOUT TRACY HOUSTON

Experienced project management professional with extensive expertise in replacing end-of-life network hardware, creating efficient workflows, documenting procedures, executing change request processes, and leading diverse, skilled teams. Committed to delivering high-quality results through strategic planning, meticulous execution, and effective team leadership.Specialties: waterfall and agile methodology, asset management, vendor management, client relationships, enhance E911, procurement, mentoring, new site installs and decommissioning of sites, and business continuity.

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Tracy Houston — Delivery Manager at The Guardian in Philadelphia, PA, US | Unifers