Tracie Dempsey
Executive in Residence @Sales Assembly
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WORK HISTORY
Executive in Residence @Sales Assembly
As a Sales Assembly Executive in Residence (2026), I lead the Conflict Resolution Certification track — a three-course program offered three times per year. This series equips customer-facing professionals with practical tools to de-escalate issues, manage escalations, and proactively prevent conflict. Participants learn how to preserve trust during challenging conversations, collaborate effectively with internal teams, and influence product outcomes in ways that align with customer needs — ultimately strengthening relationships, protecting revenue, and driving long-term customer success.
EDUCATION
DePaul Driehaus College of Business
MBA
W. P. Carey School of Business – Arizona State University
Bachelor of Science (BS), Marketing
ABOUT TRACIE DEMPSEY
Customer Success Leader | Passionate about helping people and companies unlock their true growth potential | Core values: Honesty, Empathy, Adaptability
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