Tracey Bailey
Billing Solutions Lead @Zurich North America
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WORK HISTORY
Billing Solutions Lead @Zurich North America
Atlanta, GA, US
Senior-level internal consulting role leading projects that support global andregional strategic and operational priorities including projects necessary to supportthe End-to-End Billing & Collections strategies while also providing proactive and holisticoversight and approaches to key business practices and processes (i.e. identifyingopportunities for improvement, developing solutions and managing large scale initiatives).
EDUCATION
Georgia Institute of Technology
BEE, Engineering
ABOUT TRACEY BAILEY
Exceptional Senior Underwriting and Process Improvement Administrator with 15+ years of experience managing and streamlining business operations workforce and underwriting processes associated with supporting mid-market business units in processing medium to large scale Property & Casualty product lines. Exceedingly proficient in managing all aspects of underwriting production, combined with excellent client management skills whilst possessing an innate ability to motivate and foster teamwork while managing multiple profit centers in excess of $100M+ book of business for medium to large scale Property & Casualty product lines. Highly effective in managing and developing underwriting operations and process improvement standards associated with policy service activities including implementation, execution, and monitoring performance standards (exceeded organizational targets for quality, policy, and endorsement delivery on over 90% of accounts in 2019).
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