Tony Oppen
Service Delivery Specialist (Team Lead) @NTT DATA
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WORK HISTORY
Service Delivery Specialist (Team Lead) @NTT DATA
Vancouver, BC, CA
EDUCATION
University of the Fraser Valley
Diploma, Computer Information Systems
SKILLS
ABOUT TONY OPPEN
Experienced IT professional with a strong background in technical enterprise operations, coupled with extensive technical expertise and outstanding customer relationship abilities. Proficient in aligning technology with business goals for DaaS / SaaS clients across diverse industries, guaranteeing smooth project deployment, resolution of major issues, and enhancement of solutions. Demonstrated effectiveness in collaborating with interdisciplinary teams to provide sophisticated solutions, increasing customer satisfaction by up to 50% and consistently attaining NPS promoter status (score of 80+).
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