Tom Jones
Sr Customer Service Automation Solutions Engineer @NiCE
Appleton-Oshkosh-Neenah, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Sr Customer Service Automation Solutions Engineer @NiCE
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EDUCATION
1990 — 1992
University of Houston
Music Education (Saxophone)
SKILLS
TelecommunicationsAnalysisCisco TechnologiesLan-WanCrmPre-SalesGenesysContact CentersCtiCall CentersIpDirect SalesIvrCall LoggingAcdUnified CommunicationsSales EngineeringInternet Protocol (Ip)Technical SupportWorkforce ManagementSolution SellingProfessional ServicesManaged ServicesIntegrationTelephonyCall CenterVoipData CenterHosted Services
ABOUT TOM JONES
Highly experienced and goal-oriented professional with over 29 years in contact center…
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