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Tom Coppendale
Regional Operations Manager Wa @Discovery Parks
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WORK HISTORY
Regional Operations Manager Wa @Discovery Parks
Perth, AU
In the business of ‘making memories’, Discovery Parks operates 90+ holiday parks across Australia. Part of the G’Day Group, Australia’s largest holiday park network, Discovery Parks’ support office is based out of Adelaide, South Australia.
EDUCATION
Nottingham Trent University
BA (Hons), Business Information Systems
SKILLS
ABOUT TOM COPPENDALE
With extensive experience within the retail, hospitality and customer service industries, I am passionate about creating exceptional customer experiences, developing high-performing teams, and delivering operational excellence.I leverage my skills in business strategy, customer service, and people management to drive retail optimisation and growth. I work with cross-functional teams to implement innovative solutions that enhance customer loyalty, satisfaction, and retention. I also coach, mentor, and empower my direct reports and site managers to achieve their targets and develop their careers. Previously, I was a Regional Manager for bp service stations and Executive Manager at ALDI Stores Australia, where I managed a portfolio of stores and led multiple projects to improve store operations, merchandising, and cost efficiencies.
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