Tom Pearson
Section Leader @Asda
Warrington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2025 — Present
Section Leader @Asda
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EDUCATION
2012 — 2012
WebhelpTSC
Institute of Leadership & Management (ILM)
1989 — 1993
Hopwood Hall College
BTEC National Diploma
SKILLS
Performance ManagementCrmEmployee EngagementWorkforce ManagementOperations ManagementProject DeliveryCall CenterTelecommunicationsResource ManagementSlaTeam ManagementService DeliveryBusiness AnalysisVendor ManagementKey Performance IndicatorsManagementContact CentersBpoAvayaCoachingTraining DeliveryTrainingCustomer SatisfactionChange ManagementStakeholder ManagementTeam LeadershipOutsourcingBusiness Process ImprovementBusiness TransformationCustomer RetentionCall CentersCustomer ServiceCustomer ExperiencePerformance ImprovementProcess ImprovementLeadership
ABOUT TOM PEARSON
A Dispute Resolution Executive with a demonstrated history of working in the non-profit…
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