Tom Driver
Vice President of Services & Support @Evotix
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WORK HISTORY
Vice President of Services & Support @Evotix
I was headhunted by previous leadership team to lead and expand the Global Professional Services function at Evotix. Leaving after a short time wasn’t my intention, but given my experience, relationships, and expertise, it was a role I knew I could add significant value to. My team at Causeway understood my decision, and I remain on great terms with them.My responsibilities include overseeing the global P&L and services operations across EMEA, AMER and APAC. Further, drive collaboration with Symphony Technology Group (STG), aligning Professional Services with business growth objectives. Lead key strategic initiatives to scale service delivery, improve operational efficiency, and enhance customer outcomes. Lastly, partner with Sales, Product, and Support teams to refine service offerings, optimise post-implementation support, and create new revenue streams.
EDUCATION
Loughborough University
Master of Science (MSc), Business, Management, Marketing, and Related Support Services
Loughborough University
Bachelor of Science (BSc), Geography
ABOUT TOM DRIVER
As an accomplished professional, I have led global teams working across FMCG / CPG and Technology Sectors. Throughout my career, I have developed and implemented strategy, enhanced organisational performance and led restructuring and transformation programmes. I have worked with industry leading global companies including Nestle, PepsiCo, and Mars as well as for Pladis UK, Britvic, and Reckitt Benckiser.I have held various roles where I have driven revenue performance, the customer journey experience, operational capability, and financial performance. I have developed and implemented strategy, operating models, projects, and transformation programmes globally including building internal capability through training and development. I adopt a proactive approach to integrating digital systems, streamlining processes, and utilising a continuous improvement approach to improve the customer lifecycle and operational excellence. I have also delivered new systems, led major global transformation programmes and enhanced the customer experience to underpin sustainable financial performance.I have led global teams across multiple jurisdictions including the UK, USA, Canada, Australia, China, Mexico, and Slovakia. I prioritise team development having coached and led teams globally where I utilise engagement and employee initiatives to foster a positive, dynamic and high-performance culture. This has included restructuring teams, enhancing team performance, prioritising employee engagement, and creating a structured training, development and competency framework.
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