Tom Carter
Director @TELUS
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WORK HISTORY
Director @TELUS
EDUCATION
The University of British Columbia
Bachelor of Arts
The University of British Columbia
Masters
SKILLS
ABOUT TOM CARTER
Tom brings broad senior management, product management, operations and corporate IT experience with both enterprise and start up companies. Key professional strengths include: Full cycle executive management from strategic planning, budgeting, staffing, process development, execution, support, reporting and change/course adjustment. Ten plus years experience in IT systems management, from SAAS apps to ERP systems, data access and reporting, networking, security and infrastructure; implementing and/or managing applications across all corporate divisions. Excellent project management and delivery skills – dozens of projects from custom development to ERP implementations. Experienced with long term customer relationship management, both external and internal. A diplomat – adept at managing in awkward or complex situations. Extensive professional services and customer support management experience Strong process centric approach – able to see, gain consensus and implement to get things done. Specialties: Senior management, Project management, Product management, IT management, IT operations, Customer account management, Strategic planning, Professional services, e-commerce, payment industry, SAAS
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