Tom Ashford
Global Head of Service Recovery & Incident Management @汇丰
Sheffield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Global Head of Service Recovery & Incident Management @汇丰
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Global owner of Technology processes and controls for Technology Incident and Event Management, including monitoring, alerting and observability.I also lead the Technology Global Major Incident Management function
EDUCATION
1998 — 2001
The University of Sheffield
Bachelor of Science (BSc), Computer Science
SKILLS
SdlcOracleUnixProject DeliveryTeam ManagementDb2DatabasesManagementIT StrategyItilSecurityEnterprise Architecture
ABOUT TOM ASHFORD
Global Head of Service Recovery & Incident Management
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