Todd Butler

Master Certified Lexus Technician @Scottsdale Lexus

Performed repair and maintenance work to vehicles while meeting dealers’ and manufacturer’s standards • Inspected vehicles and diagnose cause of any malfunctions • Drafted and communicated clear and specific reports for vehicle fault diagnosis, work needed to be done and time required for repair • Received and communicated repair orders from dispatchers and delivered to stall area • Commendably and independently performed work as outlined on repair orders with 100% accuracy • Communicated with parts department for needed parts • Repaired broken / worn out mechanical and technological components • Skillfully tested vehicles both before and after repair • Mastered repair, maintenance and warranty work in a timely fashion • Road-tested vehicles ensuing faults were resolved and the vehicle’s operation met customer expectations • Conducted work complying with all company safety policies and procedures • Saved and tagged parts/components if the job was under warranty or if requested • Examined vehicles for any additional safety or service work, notifying service advisor • Supervised work of apprentice technicians and trained them • Attended factory sponsored technical training sessions • Ensured that the customer’s vehicle was always returned in a clean, presentable and un-damaged state • Systematized work station operations, making sure work was always organized and the station was always maintained neatly • Continuously researched and learned new technical information and techniques to stay abreast of rapidly changing and volatile automotive market and technology • Demonstrated strong commitment to the company’s mission and motivated other workers to show best performance and exceed customer expectations • Understood and followed federal, state and local regulations including laws for the disposal of hazardous wastes • Operated brake laths, car lifts, engine hoists and all other shop equipment used in the automotive repair industry