Toby Wickenden
Senior Director Customer Platforms @The Access Group
Peterborough, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2025 — Present
Senior Director Customer Platforms @The Access Group
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SKILLS
Team ManagementProposition DevelopmentCustomer ExperienceProgram ManagementStrategic PlanningArtificial IntelligenceBusiness PlanningOperations ManagementEnterpriseProfessional ServicesContact Center ConsultingService DeliveryCustomer ServiceConsultingUnified CommunicationsMobile ApplicationsCall CentersManagementContact CentresTelecommunicationsCrmContact CentersDigital StrategyCall CenterStakeholder ManagementTeam LeadershipService ManagementStrategyBudgetsB2bLeadershipManaged ServicesBusiness StrategyMobile DevicesCustomer SatisfactionConsultancy ServicesCustomer AcquisitionAccount ManagementChange Management
ABOUT TOBY WICKENDEN
Senior Director: Enterprise Applications & Business Transformation at Finastra
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