Stephanie Santiago
Global Sales Enablement and Gtm Onboarding & Learning Strategy Specialist @The Access Group
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WORK HISTORY
Global Sales Enablement and Gtm Onboarding & Learning Strategy Specialist @The Access Group
Create global sales and GTM onboarding programs across EMEA, APAC, and AMER, ensuring consistency and alignment with business priorities-Design and implement accreditation programs-Develop and govern learning experience standards for sales and GTM content, approving plans and ensuring compliance with L&D best practices-Lead AMER onboarding revamp and global onboarding updates to improve engagement, effectiveness, and adoption-Create training modules for global sales and GTM products and sales best practices (Clari, Sales Navigator, MEDDPICC, etc.) and integrating them into onboarding programs-Collaborate with cross-functional teams to build product, tech stack, and experience launch readiness focused on marketing expecution and operational workflows-Facilitate onboarding content delivery in virtual and in-person environments, ensuring interactive and impactful learning experiences-Support and lead facilitation for larger leadership sessions and region-specific sales kickoffs, driving alignment and engagement across global teams.
EDUCATION
Richard Mckenna Charter High School
High School
ABOUT STEPHANIE SANTIAGO
Global Learning & Development Program Manager with deep expertise spanning fintech and hospitality tech industries. Brings a strong background in customer success and sales enablement, with experience as a customer-facing specialist, trainer, facilitator, program manager, and product SME. Proven ability to design and deliver onboarding, training, and coaching programs that drive team readiness and effectiveness across EMEA, APAC, and AMER. Skilled in LMS governance, content development, and cross-functional collaboration to align learning strategies with business goals. Passionate about empowering learners with knowledge and confidence while streamlining complex processes and delivering measurable results.
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