Tobi Akindele

Manager Ii, Operations - Yyz4 @Amazon

Toronto, ON, CA

Supervising and leading a team of 97+ associates in the Pack singles department, ensuring they meet performance targets for packing, shipping, and quality control.•Effectively planned the Prime 2025 strategy for the Singles department, resulting in 123K units shipped and contributing to a record-breaking total of 435K units shipped in a single shift during Prime.•Successfully led a team of 90+ associates in Ship dock department during Peak 2024, achieving a record-breaking 500K units shipped in a single shift.•Continuously analyzing and improving packing processes to minimize errors, reduce costs, and enhance speed. Working on streamlining operations to improve throughput.•Enforcing safety standards, ensuring a safe working environment and compliance with Amazon’s policies and procedures.•Addressing and resolving issues arising in the outbound process, including bottlenecks or equipment failures. Ensuring the team adheres to schedules and resolving customer complaints related to packing or shipping issues.•Monitoring key performance indicators (KPIs) such as pack rate, order accuracy, and on-time shipping. Providing feedback and coaching to associates to help them meet/exceed targets.•Collaborating with other teams, to ensure smooth transitions between different stages of the fulfillment process.•Generating reports on team performance, identifying trends and areas for improvement, and communicating results to upper management.

University of Warwick

Msc, Energy and power engineering

National Open University of Nigeria (NOUN)

PGD, Business Administration

Sheffield International College

Foundation degree, Science and Engineering , Electrical and Electronics Engineering

Coventry University

Bachelor's degree, Electrical and Electronics Engineering