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Krystsina Selivonik
Immigration Consultant @Vialto
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WORK HISTORY
Immigration Consultant @Vialto
Manage a portfolio of 100+ corporate and individual clients, ensuring smooth onboarding, timely service delivery, and full compliance with requirements.• Act as the primary point of contact, building long-term relationships and ensuring high customer satisfaction and retention.• Collaborate cross-functionally with legal, HR, and administrative teams to coordinate processes and deliver tailored client solutions.• Utilize CRM systems to track progress, monitor KPIs, and maintain service quality, achieving a 98% satisfaction rate.• Proactively identify and resolve client issues, mitigating risks and ensuring alignment with SLA requirements.• Maintain accurate and secure client records in compliance with industry and regulatory standards.
EDUCATION
Uniwersytet Jagielloński w Krakowie
Bachelor's degree
Politechnika Krakowska im. Tadeusza Kościuszki
Preparatory Course for Foreigners
Szkoła Główna Gospodarstwa Wiejskiego w Warszawie
Master's degree
Technische Universität Berlin
Erasmus+ Program
ABOUT KRYSTSINA SELIVONIK
Client-focused professional with international experience in client relationship…
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