Tina Gilthorpe

Senior Customer Success Account Manager @Microsoft

Chesterfield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Senior Customer Success Account Manager @Microsoft

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EDUCATION

1988 — 1993

Deincourt Secondary School

GCSEs

SKILLS

Itil CertifiedIT Service ManagementPeople ManagementService Level ManagementIT OutsourcingCustomer ServiceCustomer SatisfactionTeam LeadershipCoaching & MentoringIncident ManagementMajor Incident ManagementProblem ManagementChange ManagementManagementService ImprovementIT Service DeliveryItil V3 Foundations CertifiedIT OperationsService Desk ManagementSecurity ClearanceCollaborative LeadershipSc Security ClearedOperational ReadinessService DeliveryIT ManagementItilIT StrategyCross-Functional Team LeadershipDistributed Team ManagementVendor ManagementIT TransformationBusiness Process ImprovementService-Level Agreements (Sla)Kpi ImplementationProcess ManagementOperational TransformationOperational ImprovementManaged ServicesOutsourcingProject Delivery

ABOUT TINA GILTHORPE

As an IT professional with a proven track record of working in customer focused…

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Tina Gilthorpe — Senior Customer Success Account Manager at Microsoft in Chesterfield, GB | Unifers