Timothy Escala
Technical Delivery Manager @Wipro
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WORK HISTORY
Technical Delivery Manager @Wipro
As Technical Delivery Manager for Estee Lauder\'s End User Compute, I lead a team of Systems Engineers, fostering a user-centric approach. My leadership resulted in:• Boosting client satisfaction while reducing team size by 45%(from 40 to 22).• Migrating endpoint provisioning to a cloud-based system (SCCM to Intune with Auto Pilot), increasing efficiency.• Demonstrated leadership during a critical security incident by expediting Auto Pilot implementation, surpassing initial timelines by a year without impacting user functionalities.
EDUCATION
Herbert H Lehman High School
HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
SKILLS
ABOUT TIMOTHY ESCALA
As a Technical Delivery Manager at Wipro, I oversee a multi-regional team delivering end…
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