Tiffany Walker
VP of Product Design @Gen
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WORK HISTORY
VP of Product Design @Gen
I lead the global product design organization across Gen’s multi-brand portfolio, including Norton, LifeLock, Avast, AVG, and CCleaner, supporting experiences used by 150M+ customers worldwide. I oversee a distributed team of designers and leaders, driving improvements across core product journeys and aligning design with product, engineering, data, and commercial priorities. My focus is on embedding design earlier in discovery and prioritization, strengthening experimentation practices, and ensuring customer insight meaningfully shapes decision-making at scale. I’ve worked to elevate experience quality across a complex, federated ecosystem while building a high-performing organization with strong leadership, clear accountability, and a consistent bar for craft.
EDUCATION
Emerson College
Bachelor of Arts, Visual and Media Arts
SKILLS
ABOUT TIFFANY WALKER
I’m a product design executive who builds and scales user experience as a strategic driver of growth, customer loyalty, and competitive advantage. I lead global, multi-disciplinary teams across complex, multi-brand environments, partnering with product, engineering, data, and commercial leaders to embed customer insight into decision-making and align organizations around clear outcomes. My work focuses on elevating experience quality at scale, operationalizing design across federated systems, and turning experimentation into measurable business impact, including meaningful gains in NPS and sustained growth across key product lines. Currently, I serve as VP of Product Design at Gen, leading global design across a portfolio of brands reaching 150M+ customers worldwide. Previously, I built and scaled global design organizations at J.P. Morgan, establishing design as a core strategic capability within the business.
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