Tiffany King Peoples

Field Application Scientist @MaxCyte, Inc.

Atlanta, GA, US

Training customers in the proper and effective use of the MaxCyte cGMP-compliant electroporation platform. Pre and post-sale customer support and relationship management (with clinicians, physician scientists, PhDs, and various stakeholders). Installation, troubleshooting and experimental design for customers in the translational academic and commercial space. Improving customer transfection efficiency and viability post electroporation of various cell types for a variety of applications - including cell and gene therapy (to treat many different cancers and other genetic disorders), and the production of protein and other biomolecules. Adhering to quality management system standards (ISO 9001:2015), with regards to customer interactions. Experience with traveling 50-70% for customer engagements and field support; travel logistics/planning.Skills utilized and gained in this role:• Healthcare practitioner engagement• Strategic account management with large territory coverage - VA, NC, SC, GA, TN, MS, AL, FL• Proven ability to build/maintain strong relationships with Key Opinion Leaders - clinicians and scientists• Immunology, immuno-oncology expertise• Established partnerships with clinical, commercial, and academic sites• Critical and strategic thinking• Demonstrated capacity to adhere to regulatory guidelines and compliance standards• Clear presentation of complex information• Dedicated client support• Pre-clinical and clinical data presentation• CRM management• Ability to collect and share insights gained from interactions• Strong aptitude for acquiring subject matter expertise