Tiffany Kelderhouse-Tucker
Sr Analyst, Workforce Management @Global Atlantic
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WORK HISTORY
Sr Analyst, Workforce Management @Global Atlantic
Des Moines, IA, US
Forecast weekly, daily, and interval-level workload using historical trends and key business drivers to ensure accurate staffing and resource allocation Partner with cross-functional leaders to provide strategic recommendations on staffing optimization, improving service levels and reducing operational costs Deliver performance insights through detailed analysis, identifying root causes of variances and recommending corrective actions Develop and present ad hoc reports tailored to leadership and stakeholder needs, supporting data-driven decision-making
EDUCATION
AIB College of Business
Bachelor's degree, Business Administration and Management, General
ABOUT TIFFANY KELDERHOUSE-TUCKER
Workforce Management Sr Analyst with a passion for customer success. Effective…
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