Thomas Winch

Customer Assistant @Marks and Spencer

London, GB

A pivotal team member working a variety of roles in the food department of one of the largest retailers in the UKKey Responsibilities- Provide excellent customer service, actively engaging with a range of customers on the shop floor and tills- Productive use of digital tools such as Microsoft Teams and our M&S-specific Honeywell devices- Volunteer to work flexible hours where necessary e.g, overtime/nights- Guarantee customer satisfaction by being a knowledgeable ambassador of all product and service offerings- Confidently and appropriately dealt with personal data- Tasked with “hosting” belted tills and independently supervising self-checkout tills

University of Liverpool

Business Management

Teddington School

GCSE's

Teddington School Sixth Form

A Levels