Thomas Schmitt

Bayer Ag, Berlin Pharmaceutical Division, Global Medical Excellence @Bayer

Berlin, DE

Led the implementation of new digital customer engagement models and tools for Medical Science Liaisons and Medical Advisors across multiple regions, delivering the first successful assets for Gadoquatrane (QUANTI).• Re-designed the global material review process with a risk-based approach, resulting in a 30% reduction in review times, a 20% increase in efficiency and improved quality.• Spearheaded the adoption of automated omnichannel medical customer interaction, in the UK, Germany, and Spain.