Thomas Jacob
Associate Business Consultant @Tech Mahindra
Signup · Get unlimited contacts
WORK HISTORY
Associate Business Consultant @Tech Mahindra
Edmonton, AB, CA
EDUCATION
Mahatma Gandhi University (MGU), Kottayam
Master of Business Administration - MBA, Marketing
Rajagiri School of Management
MBA, Marketing and Systems
LBS College of Enginbeering
Bachelor of Technology, Electrical and Electronics Engineer
Kannur University (KU)
Bachelor of Technology - BTech, Electrical and Electronics Engineering
SKILLS
ABOUT THOMAS JACOB
Accomplished Business Analyst with over 15 years of diverse experience in leading process improvement, gap analysis, stakeholder engagement, and system optimization initiatives across industries including higher education, oil & gas, aviation, logistics, and technology services. Adept at translating complex business challenges into scalable, data-driven solutions and driving transformation across both strategic and operational domains.Demonstrated success in end-to-end project delivery, from requirements elicitation and service blueprinting to RFP documentation, UAT coordination, and change adoption. Recognized for the ability to collaborate effectively across cross-functional teams and client environments—ranging from research administration in University of Alberta to crew scheduling at Qatar Airways and upstream logistics management for Chevron, BP, and ConocoPhillips.CORE COMPETANCIES • Business process mapping (As-Is/To-Be)• Gap analysis & operational optimization• Workshop facilitation & stakeholder alignment• Requirements documentation & functional specs• System implementation & UAT coordination• Customer journey mapping & service blueprinting• Training design, change management & user adoption
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.