Thomas Colwell
Account Executive @EverCommerce
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WORK HISTORY
Account Executive @EverCommerce
Cocoa Beach, FL, US
As an Account Executive at Service Fusion, I help HVAC, plumbing, electrical, and field service companies modernize their operations through cloud-based field service management software. I partner with business owners and operational leaders to understand their workflows, growth goals, and operational challenges, delivering solutions that improve scheduling, dispatching, invoicing, payments, and customer communication.Over the past 1.75 years, I have managed the full sales cycle from discovery through close using a consultative, demo-driven sales approach focused on business outcomes rather than product features.I am responsible for a $5K monthly quota, consistently closing approximately 20 deals per month with an average deal size of around $600, primarily serving SMB field service businesses across the U.S.My background in operations leadership — including directing call center operations and managing logistics for a 100+ employee office — allows me to bring practical insight into customer conversations and connect software capabilities directly to real operational challenges.I’m passionate about continuing to grow as a sales professional and developing into future sales leadership roles while helping service businesses scale through better systems and processes.
SKILLS
ABOUT THOMAS COLWELL
I help service businesses improve efficiency, visibility, and growth through better operational systems and processes.Before moving into SaaS sales, I spent years in operations leadership roles where I managed teams, implemented technology platforms, and built scalable processes. As a Director of Operations, I led a multi-channel call center environment responsible for hiring, workforce planning, performance management, and operational technology implementation.Earlier in my career, I oversaw site maintenance and logistics for a 100+ employee office, managing facilities, vendor coordination, inventory operations, and workplace readiness. These experiences gave me a practical understanding of how businesses operate day to day — from infrastructure to people to systems.Today, as an Account Executive at Service Fusion, I work with HVAC, plumbing, electrical, and field service companies to help them streamline operations, improve customer experience, and grow revenue using field service management software.My operations background allows me to approach sales as a problem-solving partnership rather than a transaction, helping business owners implement systems that support long-term growth.
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