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Thomas Collier
Decisioning and Contact Strategy Lead @Nationwide Building Society
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WORK HISTORY
Decisioning and Contact Strategy Lead @Nationwide Building Society
Swindon, GB
Led migration of legacy campaign tool to Pega Customer decisioning hub.• Redefined contact strategies to deliver realtime 1:1 personalised member centric communications.• Refactored and optimised existing business activities to leverage realtime 1:1 personalisation.• Cross-trained existing campaign delivery teams in optimal use of Pega decisioning.
EDUCATION
University College London, U. of London
MRes
University of Sussex
MChem
University College London, U. of London
Doctor of Philosophy (Ph.D.)
SKILLS
ABOUT THOMAS COLLIER
A decisioning lead with a strong analytical and numerical background. Experienced in…
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