Thomas Capewell
Senior IT Support Specialist @NVIDIA
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WORK HISTORY
Senior IT Support Specialist @NVIDIA
IT technician for Global technology and \'Fortune Future 50\' company Nvidia. I am responsible for IT support at the Munich office, as well as delivering regional and global projects, collaborating with colleagues in EMEA and the US. I played a leading role in the successful delivery of IT infrastructure and relocation to the new Munich office, described as one of the most seamless transitions in new facility bring-ups. My particular motivation is to provide comprehensive and conclusive customer service and to be known for a positive, respectful and customer focused attitude. Throughout my career I have continually received excellent customer feedback as a result of my solution driven approach and outstanding communication. Competencies: Windows OS, Office 20••••16, Office365, Exchange 20••••13, Microsoft Mobile Devices (Phone & Surface), Android OS, Apple iOS (iPhone, iPad), Mac OS, Microsoft Server 20••••12, Citrix, LANDesk Management System (LDMS), Active Directory, Azure, SAP, Microsoft Dynamics (Navision, AX, CRM), Siebel CRM, TCP/IP, AssetCenter, Cisco Network Devices, VoiP Telephony, Avaya Communication Manager and Audix, ManageEngine ServiceDesk.
EDUCATION
Tandem München
German
The University of St. Mark and St. John
Bachelor of Arts - BA, Education - Geography & Physical Education
SKILLS
ABOUT THOMAS CAPEWELL
IT technician at Nvidia. I am responsible for IT support at the Munich office, as well as…
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