Austin Laclair
Support Analyst, Partner Care @Nbc Sports Next
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WORK HISTORY
Support Analyst, Partner Care @Nbc Sports Next
I excelled in providing high-level technical support and driving infrastructure improvements that enhanced operational performance. • Managed escalations for Windows Server and SQL systems, ensuring swift resolutions across locations. • Led successful server migrations and cloud transitions, resulting in enhanced system capability. • Collaborated with diverse teams to streamline backend operations, improving overall service delivery.
EDUCATION
University of Central Florida
Certificate
Western Governors University
Bachelor of Science - BS
ABOUT AUSTIN LACLAIR
I’m a systems-oriented technologist with 4 years of experience delivering process…
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