Thais Valderrama Muñoz
Digital Customer Marketing Manager @Essity
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WORK HISTORY
Digital Customer Marketing Manager @Essity
GB
EDUCATION
ESIC Business & Marketing School
Executive program “International Commercial Management”, Commercial Management
Universidad ESAN
Bachelor of Economic Science, Mayor in Management and Marketing, Marketing
Universidad ESAN
Executive program “International Commercial Management", Commercial Management
Alliance Manchester Business School
Master of Business Administration - MBA
ABOUT THAIS VALDERRAMA MUÑOZ
Strategic and impact-driven marketing and digital leader with + 8 years of experience driving growth, transformation, and innovation across telecom, banking, energy, and consumer goods. I recently completed my MBA at Alliance Manchester Business School (UK).With background in strategy, problem-solving, and customer insight, I specialise in go-to-market strategies, developing high-performing sales channels (including WhatsApp and contact centers), and leading digital transformation to boost customer engagement and commercial results.I enjoy working in cross-functional environments, where I bring a global perspective, strong leadership, and a passion for scaling digital capabilities that drive business growth. Fluent in Spanish and English.
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