Tegan C.
Product Operations Manager @Rsa
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WORK HISTORY
Product Operations Manager @Rsa
GB
EDUCATION
Institution of financial services
Dipfa
Ossett sixth form college
English, psychology, ict and economics
University of Chester
Criminology
ABOUT TEGAN C.
An experienced and progressive Incident Manager with a demonstrated history of working within the financial services industry to drive incident mitigation and remediation. Leads and motivates teams to meet the demands of live breach reporting and resolution functions, driving swift, successful and permanent fixes to compliance breaches. Able to lead multi-faceted teams from business, IT and customer levels through rapid change projects and long-term continuous improvement operations. Offers a deep knowledge of financial services, the review and quality improvement in projects and in the guidance of teams. Keen to remain within the Incident & Crisis Management industry. I categorise incidents and events to quickly evaluate criticality, determine appropriate response procedures, assign response team members and resolve incidents. I go on to Evaluate the criticality of an incident and assign priority and action based on business impact, risk and regulatory requirements.
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