Alitza Vega

Operational Risk Manager @Rsa

Miami, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2014 — Present

Operational Risk Manager @Rsa

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EDUCATION

1975 — 1982

Universidad Centroamericana, Managua

Bachelor of Engineering (B.E.), Industrial/Chemical

SKILLS

Re-EngineeringCall CenterCredit CardsFinancial RiskIT StrategyCustomer ExperienceGovernanceProject Portfolio ManagementBusiness Process ImprovementPmoPmpLeadershipBusiness ProcessBusiness Process Re-EngineeringRelationship ManagementOutsourcingSix SigmaBusiness ContinuityBusiness Continuity PlanningBankingChange ManagementRisk ManagementStakeholder ManagementFinancial ServicesCrmSdlcProgram ManagementBusiness TransformationPaymentsBusiness RequirementsVendor ManagementBusiness IntelligenceRequirements GatheringStrategic PlanningProject ManagementProject DeliveryProcess ImprovementExecutive ManagementOperations ManagementAnalysis

ABOUT ALITZA VEGA

Accomplished professional with excellent business acumen spanning operations, project management, operational risk, control and compliance, and customer service functions. Proven track record of producing results from both strategic and tactical action plans. Recognized for integrity, drive for success and outstanding leadership, motivating and guiding teams to success.Specialties: Global Leadership, Project Management, Business Continuity, Disaster Recovery and Crisis Management, Reengineering, Process Improvements, Credit Card Operations, Customer Servicing, New Product Development, Program Management, Governance, Risk and Regulatory Compliance.

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