Juan F. Cheverez
Senior Specialist Problem Management IT Quality & Controls @Bristol Myers Squibb
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WORK HISTORY
Senior Specialist Problem Management IT Quality & Controls @Bristol Myers Squibb
US
Leads Problem Management Investigations.• Supports the Problem Management Process Owner with the process and system changes.• Drives discussions around root cause analysis, corrective and preventive actions.• Engages teams across BMS and holds individuals accountable for tasks.• Utilize root cause analysis tools to drive the determination of primary root cause.• Ensure Problem Task due dates are timely and obtainable.• Ensure all overdue tasks are escalated.• Report on metrics.
ABOUT JUAN F. CHEVEREZ
As a Manager, Problem Management IT Quality & Controls at Bristol Myers Squibb (BMS), I…
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