Ted Cisine
Senior Business Systems Manager - Aviation @City of Charlotte
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WORK HISTORY
Senior Business Systems Manager - Aviation @City of Charlotte
Managed technology operations, projects, geospatial, support, administrative, telecommunications, and network infrastructure teams for one of the largest and fastest growing Airports in the US. Responsible for budget, personnel, capital improvement plan, procurement, documentation, and contract & vendor management. Created technology policy & procedures, business processes, and support infrastructure-Developed the technology master plan roadmap to include a comprehensive list of systems with their associated health, gaps, business criticality, and program cost-Established the airport’s technology help desk-Reorganized the technology department into divisions with delineated areas of responsibility-Implemented a proactive lifecycle management program to ensure the reliability and capability of technology systems-Transformed physical infrastructure to industry standards for reliability and scalability with limited budget and staffing-Implemented airport’s first virtual environment in Amazon AWS. This virtual environment reduced the cost of hardware and licensing while increasing reliability and resiliency
EDUCATION
Penn State University
Masters Certificate, GIS
Youngstown State University
Bachelor of Arts - BA, Geography
ABOUT TED CISINE
Results-oriented technology leader with experience managing all levels of technology. Comprehensive understanding of technology operations, administration, policy, budget, procurement, infrastructure, project management, geospatial, customer support, and business process. Solid knowledge of the latest trends in information technology and the value it brings to the business. Driven to foster strong partnerships with business executives, users, staff, vendors, suppliers, and business partners.
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