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Taylor Clark
Premium Onboarding Partner @DoorDash
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WORK HISTORY
Premium Onboarding Partner @DoorDash
Tempe, AZ, US
Lead end-to-end onboarding for premium restaurant partners, ensuring a smooth and efficient activation process.Serve as a trusted consultant, providing tailored guidance on menu setup, integrations, and best practices to maximize success on the platform.Proactively engage with partners via phone, email, and virtual meetings to answer questions, address concerns, and optimize their onboarding experience.Collaborate cross-functionally with internal teams, including Sales, Account Management, and Support, to ensure a seamless handoff and continued partner success.Act as a member of the Onsite Escalations Team, swiftly addressing high-priority partner issues to minimize disruption and maintain service excellence.Contribute to the Training & Development Team by mentoring and supporting new hires, delivering onboarding sessions, and sharing best practices to accelerate team readiness.Serve as a Superuser and Coach within the AI Labs initiative, piloting new AI-driven tools, providing feedback for product improvements, and guiding teammates on effective adoption.
SKILLS
ABOUT TAYLOR CLARK
I am a results-driven sales, onboarding, and customer success professional with almost…
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