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Tass Giagu
Manager Retail Contact Centre @RAA
Adelaide, AU
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2023 — Present
Manager Retail Contact Centre @RAA
Mile End, AU
EDUCATION
2011 — 2011
Franklyn Scholar
Certificate IV Frontline Management
SKILLS
CommunicationService ProvidersNetworkingVoipSalesWorkforce ManagementCoachingCustomer SupportTeam LeadershipTeamworkCustomer Relationship Management (Crm)Team ManagementContact CentersTeam BuildingService DeliveryTechnical SupportMoraleCustomer Service TrainingCrmLeadershipTelecommunicationsCall CentersVendor ManagementManaged ServicesMobile DevicesCustomer ExperiencePeople-OrientedNet Promoter ScoreCustomer Service ManagementTroubleshootingCustomer SatisfactionCall Center DevelopmentCustomer RetentionCustomer ServiceChange ManagementContact Center Management
ABOUT TASS GIAGU
People Leader & Operations Manager
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