Tara Deans
Strategy Manager @TELUS
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WORK HISTORY
Strategy Manager @TELUS
Calgary, AB, CA
Currently I am working as a Strategy Manager at TELUS, where I define, execute, and manage the Adjacent Business Unit customer data integration roadmap. I work with Post-Merger & Acquisition team and Subject Matter Experts to implement TELUS Business Marketing BI’s customer data integration strategy. I create playbook for customer data and overall merger & acquisition integration. I plan and communicate project deliverables and timelines to key stakeholders. I redesign existing production and workaround processes.⇛ Perform customer segmentation based on Adjacent Business Unit’s customer data analysis in collaboration with Customer 360 Operations team.⇛ Build framework to incorporate and promote the use of Adjacent Business Units’ customer data to support the holistic view of customers.⇛ Enable the application of data to deliver business value for Go-To-Market campaigns and drive timely and seamless Go-To-Market execution through process integration and automation.
EDUCATION
Saint Mary's University
Bachelor's Degree
Nova Scotia Community College
Marketing
Saint Mary's University
Bachelor of Arts (B.A.)
Quantic School of Business and Technology
Master of Business Administration - MBA
ABOUT TARA DEANS
I help organizations grow and scale businesses by driving business development, change management, and process improvement initiatives. I am a visionary, solutions-oriented professional with key experience in leading and supporting business development and global program management, including strategic planning, business expansion, leadership development, process redesign, and organizational development. Analytical, data-driven problem solver with expertise in conducting business and operational analysis to identify problems and drive continuous improvement through creative Lean solutions. I am a strategic thinker who can see the big picture, develop long-term strategies, and align people, processes, and departments to contribute to long-term success. I am a dynamic and passionate leader who enjoys a team-oriented environment and has the ability to influence and lead a wide variety of people. Following are some of my key contributions to different companies: Led planning and execution of factory operational excellence initiatives, activities, and programs throughout the organization. Expanded client’s business from 1 to 7 locations in Canada and Caribbean. Streamlined clients’ operations by implementing Six Sigma and Lean methodologies. Developed training programs to enhance senior management leadership skills. Mentored and led a team of up to 4 direct and 10 indirect reports. Lean Methodologies: Root Cause Analysis, Six Sigma Black Belt, Poka-Yoke, OEE, Six Big Losses, 5 Why, 5S, Kata, Smart Goals, Bottleneck Analysis, GEMBA, Ardon, Value Stream Mapping, Hoshin Kanri, Kanban, Toyota Kata Technical Skills: MS Office Suite, Salesforce, Google Suite, Monday.com, CRM Systems I am an experienced professional with success in applying an “out-of-box” approach to resolve operational problems and drive business growth. Want to know more about my experience, passion, areas of expertise, or the improvements I can make to your organization? Connect with me at t••••••••@gmail.com.
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