Taphy Lai
Merchandising, Funding, and Sponsorship Director @Touch Canada
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WORK HISTORY
Merchandising, Funding, and Sponsorship Director @Touch Canada
CA
EDUCATION
The University of British Columbia
Bachelor of Science in Global Resource Systems, Public Health and Business Administration
ABOUT TAPHY LAI
I am a results-driven professional with 4+ years of experience in business operations, financial analysis, and process improvement within healthcare and regulatory sectors. Passionate about leveraging data analytics and strategic planning to enhance operational efficiencies and inform high-impact decision-making.What I Bring to the Table: Financial & Variance Analysis – Developing budgeting frameworks that improve financial transparency. Data-Driven Insights – Utilizing Tableau, Excel, and data visualization to assess business and healthcare policy impact. Process Optimization – Leading business process improvement initiatives to enhance workflow efficiencies. Stakeholder Engagement – Collaborating with cross-functional teams to drive strategic initiatives. Recent Impact: Implemented a financial tracking system, reducing budget and payroll discrepancies. Spearheaded a mental health service revenue increase of 700% through strategic pricing and physician referrals. Optimized EMR workflows, cutting billing resubmission errors by 20%. Secured in grant funding for healthcare technology improvements and strengthened cybersecurity.
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