Tanya y Sapty P.
Client Liaison and Translator (Cella Division) @Randstad
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WORK HISTORY
Client Liaison and Translator (Cella Division) @Randstad
ON, CA
Translation and Client Services: Serve as the primary point of contact for daily translation requests, consistently meeting a strict 24-hour delivery turnaround.• Commercial Partnership: Maintain a long-term commercial relationship with a global staffing leader by ensuring consistent service quality over many years.• Autonomous Management: Manage workflow and deliverables independently, demonstrating high reliability and strong organizational skills.• Quality Assurance: Ensure 100% accuracy and brand consistency across all communications, safeguarding the company’s professional reputation.
EDUCATION
Glendon Campus of York University | Campus Glendon de l’Université York
Specialized Honours B.A., Translation, Certified in Technical and Professional Writing
ABOUT TANYA Y SAPTY P.
Bilingual Client Services Lead & Certified CoachI bridge the gap between large-scale project delivery and human relationships. My career is defined by a dual focus: operational excellence for commercial accounts and high-EQ leadership.The Founder\'s AdvantageMy approach to Account Management is grounded in my experience founding two service businesses:• Circa Translations (Former Founder): Taught me that precision is everything. I bring the rigorous attention to detail required to manage complex contracts and bilingual communications.• Littledove Coaching: Trained me to manage the human side of business. I use these skills to listen actively, uncover hidden client needs, and de-escalate conflicts.Current FocusI offer the grit of a founder, the precision of a translator, and the empathy of a coach. I am looking to bring this unique skillset to a full-time Account Management role where I can drive growth and build lasting partnerships.Core Competencies:Enterprise Account Management • Bilingual (English/French) • Strategic Planning • Conflict Resolution • Stakeholder EngagementJe suis prêt à bâtir des relations solides et durables avec vos clients francophones et anglophones.
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