Tanuja Padaliya

Process Executive @Cognizant

Hyderabad, IN

Passionate Benefits Process Executive | Proven Track Record in Operations Excellence | Problem-Solver & InnovatorAs a Process Executive at Cognizant, I have been driving operational excellence in the US Benefits Process since October 2024. With 6,750+ transactions successfully processed and zero client escalations, I take pride in delivering accuracy, efficiency, and exceptional service in benefits administration.Beyond my core responsibilities, I have: Demonstrated leadership by managing end-to-end operations independently for a month during a critical resource gap. Championed innovation by contributing three+ process improvement ideas to the Cognizant BlueBot portal. Fostered engagement & teamwork by organizing Fun Fridays & MOM sessions, enhancing collaboration and morale. Earned recognition—featured in Cognizant’s Newsletter and honored as Employee of the Month. Provided strategic support by assisting managers as needed while maintaining daily business-as-usual (BAU) tasks.I am highly proficient in Workday, Gmail, and ticketing systems, with a strong analytical mindset and problem-solving abilities. My ability to handle high-pressure situations while ensuring seamless operations makes me a valuable asset in benefits administration and process optimization.I am always eager to learn, adapt, and contribute to a team that values efficiency, innovation, and continuous improvement.