Syreeta Elmore

HR Partner, HR Business Partner, Employee Success Partner, Associate Relations Investigator @T-Mobile

Houston, TX, US

Regional HR leader to select markets within South Region,~1600 field employee headcount in 150 COR retail store locations. • Bolstered credibility through informed decision making, fostering same-team mentality, and mitigating risks. • Elevated HR visibility beyond reactive engagement through intentional relationship building. • Identified needs for performance management, new leader training, and EQ training, resulting in enhanced leadership skills and improved market performance. • Drove positive employee relations experiences, yielding 20% decrease in integrity line reports, fewer executive escalations, and sustained performance. Employee Resolution Investigator (Pilot Project) 2023Piloted 6-month employee resolution initiative - Subject Matter Expert (SME)/ key contributor in HR initiative yielding new employee relations format to drive HR efficiency and greater business support. • Collaborated with a team of 10 to develop Employee Relations segment, improving issue closure rates and enhancing Human Resources Partner (HRP) productivity. • Decreased resolution times by building in structure and process improvement, moving investigation closure averages from 15+ days to 7-10 days.

Lamar University

Coursework towards B.S.

University of Houston

Bachelor of Science (B.S.)