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Carmen Fernandez

Executive Assistant @Syniverse

Tampa, FL, US
MOBILE NUMBERS
+18•••••••32

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WORK HISTORY

Mar 1986 — Present

Executive Assistant @Syniverse

Support departments of 30+ and interfaced with senior executives and all levels of management.Duties include supporting staff in Tampa, India, Asia and Europe. Responsible for executive travel scheduling, travel documents, managing travel health requirements, Calendar Management, Record Keeping as well as Purchase Orders, Vendor Interface, vendor processing, contractor management, PTO tracking, new hire processing and Security.Consistent track record of completing all assigned projects in a timely, efficient and accurate manner and proactively anticipating requirements, enabling the corporation to meet required deadlines and financial objectives.Success in managing frequent complicated arrangements for travel to six continents including entry requirements, scheduling, hotel and transportation selection, expense reporting and last­ minute changes.Adaptable and able to perform in environment of rapid growth and changing requirements across multiple time zones. Trusted with highly confidential information.Bilingual (English and Spanish).Computer skills include Microsoft Windows XP and 2010, Microsoft Office Suite that includes Powerpoint, MS Publisher, Outlook, Word and Excel. Also Concur, Remedy and OARSExceptional organizational skills pertaining to arranging special activities and offsite events (10 to 1,500+ participants).Confident, articulate and professional. Strong team leader and team member with global mindset.Combination of patience, determination, persistence, tact, and excellent communication skills.

EDUCATION

1982 — 1984

Hillsborough Community College

AA-Business Management

SKILLS

VoipGsmProduct ManagementUnified CommunicationsVoice Over Ip (Voip)Wireless TechnologiesMobile TechnologyNetworkingTeam LeadershipManaged ServicesIntegrationMobile CommunicationsWirelessManagementTelecommunicationsOperating SystemsMobile DevicesVendor ManagementCall CentersIpCross-Functional Team LeadershipCellular Communications

ABOUT CARMEN FERNANDEZ

Experienced Executive Assistant with a demonstrated history of working in the telecommunications industry. Support President Cala Region, Senor Vice President Channels and VP Enterprise Skilled in Mobile Communications, Contact Centers, Management, Operating Systems, and Networking. Strong administrative professional. 30+ years experience supporting a C-level executive in Technology Bilingual- Fluent in Spanish. Excellent Customer Service skills. Strong MS Office skills, advance level in Excel, and PowerPoint.IT understanding to install computers, phones, headsets and to assist with basic IT needs. Great communication skills, both oral and written. Event coordination capabilities. Excellent team player Passionate about my job role Positive and happy personality

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