Sylvia Schmidt
Training & Development Manager @Virgin Voyages
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WORK HISTORY
Training & Development Manager @Virgin Voyages
Creating & delivering meaningful onboarding experiences to new hire crew> Enabling growth & learning for new & seasoned leaders with the facilitation of leadership training programs, helping them to maximize their team’s potential > Identifying operational challenges and performance gaps to tailor workshops & classes to the needs of onboard teams > Assistance with performance enablement programs, supporting a culture of continuous feedback & internal career development> Supporting full regulatory compliance according to MLC and STCW training requirements
EDUCATION
Cornell University
Online study program, Coaching, Cultural Adaptation, Leadership and Team Development
Premier TEFL
Level 5 TEFL Advanced Diploma, Teaching English as a Foreign Language
DVWO - Germany's independent umbrella organization of the adult education industry
Intercultural & Diversity Trainer, Intercultural communication & DEI
webmasters akademie Nürnberg GmbH
Diploma of Education, Digital Marketing Manager
ESO Education Group
Foreign Language Correspondent, Commercial College with special emphasis on International Business Management and foreign languages
IST Studieninstut - University of Applied Sciences Düsseldorf
Hotelbetriebswirt - Diploma for Business Administration & Hotel Management
SKILLS
ABOUT SYLVIA SCHMIDT
Energetic and highly motivated training professional with background in International Business & Hospitality Management6 years+ leadership experience in International, diverse teams within the premium hospitality segment Calm, flexible and solution-oriented with a strong focus on continuous improvement Hands-on experience in start-up environments - taking on cross-functional responsibilities in operations, thriving in a dynamic, high-change environment
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