Sweta Kumari
Customer Wellness Coordinator(Acting) @AnglicareSA
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WORK HISTORY
Customer Wellness Coordinator(Acting) @AnglicareSA
AU
Leading and coordinating lifestyle and wellbeing programs for residents in a residential aged care environment, ensuring activities are engaging, inclusive, and aligned with individual preferences-Completing lifestyle assessments and 6-monthly reviews, maintaining accurate documentation, progress notes, and care plans in line with compliance and quality standards-Acting as a key point of contact for residents and families, supporting communication, managing expectations, and ensuring a person-centred approach to care and engagement-Coordinating day-to-day lifestyle operations, including activity planning, scheduling, and supporting the team to deliver high-quality programs and services-Liaising with internal stakeholders (clinical, hospitality, and care teams) to ensure lifestyle programs are integrated smoothly into residents’ overall care and wellbeing plans-Ensuring adherence to organisational policies, procedures, WHS requirements, and aged care quality standards-Supporting reporting, documentation, and administrative tasks related to lifestyle services, contributing to continuous improvement and service quality.
EDUCATION
Bangalore University
BSc, Fashion/Apparel Design
Flinders University
Master of Business Administration - MBA, Marketing
ABOUT SWETA KUMARI
MBA (Marketing) graduate and lifestyle professional with experience in resident engagement, wellbeing programs, assessments and reviews, and stakeholder communication within residential aged care. I bring a strong mix of coordination, documentation, and people-focused skills, along with a background in digital marketing, retail, and customer experience.I’m passionate about creating meaningful, person-centred experiences, improving service quality, and delivering outcomes that make a real difference across care, community, and customer-focused environments.
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