Swagata Bose
Leader, Customer Delivery @Cisco
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WORK HISTORY
Leader, Customer Delivery @Cisco
EDUCATION
Vellore Institute of Technology, Vellore
Bachelor of Engineering - BE, Information Technology
VIT_Vellore Institute of Technology
Bachelor of Engineering - BE, Mechanical Engineering
ABOUT SWAGATA BOSE
Pragmatic and result-driven individual with more than 16 years of Professional Experience in People Management, Team Operations, Project/Program Management, Technical Support with excellent communication and inter-personal skills. Strong Technical background with expertise in Collaboration Technologies and Innovation/Automation with proven track record of leadershipCertifications / Trainings Leadership Trainings/Certs/Badges:Mini-MBA as part of CX Academy, PEX for Aspiring Leaders, Aspiring Leaders@Cisco, Courageous Conversation Workshop, Cisco Financial Acumen, Aspiring Manager Program Cohort 1 in RCDN, 21 Professional Development Units (PDU) in ITIL Foundation for Service Management Course (ITILv3 Foundation), trained in PMP, PSP (Managing Projects) and Accent NeutralizationMentor/Practitioner Certs/Badges:RCDN Code Hacks Program Team, Startup//Cisco Mentor, Cisco Design Thinking Practitioner, CCIE Mentor Badge.Cisco Certifications:DevNet Associate, CCNA, CCNA (Voice), CCNP- Voice (formerly CCVP), CCIE Voice (#40580), CCIE Collaboration (#40580) and Cisco Unity Support Specialist (CUSS)Other Trainings:RHCE/RHCSA, Kepner Tregoe Analytical Troubleshooting, Virtualization 101, GTAP (Global Talent Acceleration Program), Universal Laboratory Safety Training, Technical Content Writing.
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