Sven Dedobbeleer

Snr Mgr, Operations Intelligence - Digital, Device and Alexa Support (D2as) @Amazon

Cagliari, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2020 — Present

Snr Mgr, Operations Intelligence - Digital, Device and Alexa Support (D2as) @Amazon

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Cagliari, IT

Head of WW D2AS Operations Intelligence (D2OI) D2OI spearheads efforts that optimize and elevate the Associate, Customer and Product experience, forging collaborative partnerships with Operations, Product, and Program teams. Guided by a relentless commitment to quality, operational excellence, customer-centric innovation, and data-driven insights, we actively contribute to D2AS\' mission of becoming Earth\'s most trusted device and digital service provider.

EDUCATION

1999 — 2000

Universitat Pompeu Fabra

Exchange Program

1997 — 2000

Erasmushogeschool Brussel

Bachelor Degree, Corporate Communication

SKILLS

PaymentsTrainingCustomer SatisfactionProject PlanningOperations ManagementForeign LanguagesBankingInternational Project ManagementTeam ManagementCards Issuing and AcquiringProcess ImprovementStrategyFinancial ServicesRecruitingHuman ResourcesService DeliveryBusiness StrategyBusiness ProcessAccount ManagementChange ManagementManagementLeadershipCall CentersBusiness Process ImprovementProject ManagementRelationship Management

ABOUT SVEN DEDOBBELEER

Senior Operations Intelligence Leader | Digital, Device & Alexa Support | Driving Customer-Centric Innovation at Amazon

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Sven Dedobbeleer — Snr Mgr, Operations Intelligence - Digital, Device and Alexa Support (D2as) at Amazon in Cagliari, IT | Unifers