Suzanne Saunter
Senior Manager, Partnerships and Social Value @SettleParadigm
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WORK HISTORY
Senior Manager, Partnerships and Social Value @SettleParadigm
High Wycombe, GB
Reporting to the Assistant Director for Customer & Neighbourhoods (Specialist Services), this post is responsible for strategic partnerships that drive tenancy sustainment, improve customer well-being, reduce ASB, and improve biodiversity in customer neighbourhoods. Key areas of responsibility- Community investment and social value service design, programme planning, and framework development- Theories of change, impact and outcome measurement, and SROI tracking - Management of a c£400k budget across workstreams, including £100K income budget- Strategic fundraising and grant management - Commissioning, contract management, and partnership management for customer support services- Administration and monitoring of partnership funding awards- Relationship management with suppliers to release social value benefits from contracts- Stakeholder management including chairing the social value committee and funding panel- Social value project design and delivery- Customer involvement in service delivery(This was an Interim Partnerships and Impact Manager from 16 October 2024- 1 April 2025 at which point I negotiated an open-ended contract and revised job title.
EDUCATION
Institute of Direct Marketing
Postgraduate Degree, Direct and Digital Marketing
University of Lincoln
Bachelor of Arts - BA, Communication, Journalism, and Related Programs
ABOUT SUZANNE SAUNTER
Interested in radical social work, that bridges the gaps between case work, community work, and cause based political activism, my career has spanned roles in all disciplines. I hold an intrinsic belief in the importance of active citizenship, social value, and systemic change, and I thrive in strategic planning roles.With a wealth of experience in community, supporter, volunteer, and customer leadership roles, across housing, local authority, and the third sector, I have strong, well rounded expertise. Whether I’m using social theory to drive societal change, or embedding myself in a leadership team to drive organisational change, I enjoy systems thinking, problem solving, and delivering impact within organisations that have open and collaborative cultures.
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